Employee loyalty today hinges on personal relationships and workplace culture. Leaders should focus on building trust, providing growth opportunities, and recognizing contributions to keep technicians engaged and committed long-term.
PartsTrader's Greg Horn and Mitchell's Ryan Mandell discuss the current state of parts availability and upcoming factors for which shops must be ready.
Micki Woods shares four fixes shops can make to help secure more business opportunities, and a seven-day audit people can start today to make improvements.
