Don't Lead on Auto Pilot May 1, 2013 Tom Franklin No Comments A successful shop needs to have a competent driver, with eyes on the road ahead.Read More
Winning Requires Strong Leadership April 1, 2013 Tom Franklin No Comments Winning in today’s collision repair industry requires strong leadership backed by peak performers.Read More
Coping With Distractions March 1, 2013 Tom Franklin No Comments In the age of constant connectivity, shops will need to figure out how to deal with smartphones and other digital distractions that could rob productivity.Read More
The Affluence Trap February 1, 2013 Tom Franklin No Comments Maintained profitability and growth require careful accounting and investing in the future.Read More
A New Year, A More Difficult Future January 1, 2013 Tom Franklin No Comments New industry challenges in 2013 create the need for more vigilant shop operators.Read More
The Total Loss Dilemma July 1, 2012 Tom Franklin No Comments A continued rise in vehicles declared as total losses could create havoc for the industry if shops don’t take action to stop it.Read More
Don’t Get Caught Up in Perfection December 1, 2010 Tom Franklin No Comments A collision repair must be perfect. Many other aspects of your business can—and should—just be good enough.Read More
Managing the Very Talented Staff November 1, 2010 Tom Franklin No Comments Managing the very talented is rarely easy.Read More
Get a Second Opinion on Big Changes September 29, 2010 Tom Franklin No Comments Sometimes your instincts need a second opinion.Read More
Utilizing Unrecognized Resources September 1, 2010 Tom Franklin No Comments Unused, underused and unrecognized resources can protect your financial performance.Read More