Armed with his dad’s guidance and dealership knowledge, Zack Newman had a very specific plan in mind from the start: eschew DRPs and cater to those two dealerships, all with the goal of having them send repair work his way. And, five years later, with a $1.8 million, eight-employee, 5,000-square-foot shop, that’s exactly how he did it.

Take a virtual tour of a Kansas facility which boasts rare curb appeal.

ABRA’s COO explains what his company looks for when acquiring other collision-repair businesses.

Brittney Valentine makes it a priority every day to treat customers how she would want to be treated.