A look at an Alaskan body shop that runs smoothly even when faced with brutal winter conditions

A look at an Alaskan body shop that runs smoothly even when faced with brutal winter conditions.

Natural disasters that virtually every corner of the country deal with underscore the importance of body shop's putting systematic processes in place.

Columnist and shop owner Ryan Cropper explains why your business doesn't necessarily need to be staffed with several employees with great leadership skills.