If you want the back of your shop to produce top-notch repairs, it helps to do 100 percent teardowns of vehicles.

If you want your shop to be supremely efficient, quality-control sheets can be a big help.

Take a virtual tour of an Oregon shop that recently received a facelift courtesy of an extensive remodel.

If your shop needs to improve its cycle time, you may want to consider implementing an assembly line process.

Take a virtual tour of Kingston Collision, which has invested heavily in top-of-the-line collision repair equipment.

If you want to be an effective leader, it helps to have one-on-one meetings with employees to promptly address any issues they might be facing.

A technician from Alabama explains the keys to getting an entire shop floor to work with a sense of urgency.