With recent events the past couple of weeks, many have questions on how to have open discussions with their staff and lend support. Here are some tips to get the ball rolling.
Are you leading your employees through the coronavirus pandemic, or are you sending the wrong message? Here are some tips to keep everything under control.
According to accomplished collision repairers, methods to spark better communication within your body shop include encouraging employee feedback, posting DRP scorecards, and more.
One SMS messaging company, Podium, shares how to implement and use a two-way texting platform to decrease time spent talking with customers and increase the ease of their experience.
