This week's roundup offers insight on how to build a great brand and how to effectively manage communication efforts. 

AkzoNobel's new platform, Connect, will do just that across collision repair shops.

Short-term Service Makes Building A Long-Term Relationship More Profitable

You've gone this far managing in a crisis, but are you doing it as effectively as possible? Here's your answer.

Provide better communication and support for your employees during the coronavirus crisis.