In this episode of CollisionCast, Steph Terry of Morrow Collision Center in Lincoln, Neb., shares the key steps she has taken to market the business' new location.
Two of the industry's leading experts take you inside the ever-changing world of customer communication—and what your operation can do to win customers, from start to finish.
Andrew Begnoche, director of operations for Holdcom, notes how body shops can market themselves in an underused area: over the phone, while customers are placed on hold.
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