How a collision manager turned an operation around by reshuffling his roster of technicians, bringing in new shop technologies, and maintaining the shop’s razor-sharp focus on high-quality, truly OEM-grade repairs. 

Husband-and-wife duo Tim and Tara Wall’s shop has used unique marketing techniques to make its facility one to remember

Don Ward, owner of A1 Auto’s CARSTAR Collision, is turning his dreams into reality with his new shop

Freeman Collision Center makes the most of its massive, 43,000-square-foot facility by breaking the shop into three different segments

How to segment your shop with visual markers

Mid Island Collision took an open-kitchen approach when it moved into a new building

Regardless of your transition plan, becoming process-driven will help

Even though his customers think his shop is how a repair center should look, owner Bob Gibson disagrees with them