Items Tagged with 'survey'

ARTICLES

Study: Smartphone Use Causing Crashes

Manipulating a cellphone was a contributing factor in more than 800 crash deaths on U.S. roads during 2017 amid a marked increase in the percentage of drivers observed interacting with cellphones, new IIHS research indicates.
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PRODUCTS

2015 How I Work Survey

2015 FenderBender How I Work Survey: Complete Report

$149.00
$44.50
$104.50 (70%)

The complete and customizable shop intelligence report. $69.95

When making big decisions for your shop, being informed can go a long way. Especially if the information is relevant to your situation. That’s why we’ve compiled a customizable look at nearly 400 shops, big and small, and how they’re being run.

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2015 KPI Survey

2015 FenderBender KPI Survey: Complete Report

$149.00
$44.50
$104.50 (70%)

FenderBender’s annual study of collision repair key performance indicators (KPIs)

It’s increasingly clear that KPI is more than a trendy acronym in today’s collision repair industry. Tracking performance is driving improvement at shops across the country. And the shops that track tend to be the ones that are leading the industry in terms of size, sales and profits. Find out what metrics shops are tracking, how they’re performing and how your shop stacks up in our 44 page report.

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2014 Tech+Tools Survey

2014 FenderBender Tech+Tools Survey: Complete Report

$149.00
$44.50
$104.50 (70%)
2013 How I Work Survey

2013 How I Work Survey: Complete Report

$149.00
$44.50
$104.50 (70%)

FenderBender’s nationwide evaluation of the backgrounds, work habits, management methods and business outlooks of today’s shop leaders.

While there’s no universal formula for success in collision repair, there is one thing most successful shops have in common: A leader who recognizes the unique facets of his or her business and knows how to get the most out of it every day. The 2013 How I Work Survey digs into the way today’s shop operators work—their backgrounds, management strategies, leadership styles, and business outlooks.

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2013 KPI Survey

2013 FenderBender KPI Survey: Complete Report

$149.00
$44.50
$104.50 (70%)

FenderBender's nationwide evaluation of key performance indicator (KPI) tracking and measurement in the collision repair industry.

Collision repair shops today are under increasing pressure to perform, thanks to ever-higher customer expectations, tighter insurer requirements, and advances in technology. The emphasis on performance has led to a focus on key performance indicators, or KPIs. But how many shops actually track KPIs, how are they performing, and how do they stack up against shops that don't measure? The 2013 FenderBender KPI survey answers these questions and more for 127 shops of various sizes spanning the country.

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