The owner of The Collision Company, an independent auto body shop in Kirksville, Mo., filed a lawsuit against GEICO insurance after the shop faced a $10,000 deficit from an estimate that GEICO would not pay.
As 2018 unfolds and automated vehicles take over, the insurance industry is going to experience drastic changes. And, as a shop owner, you need to understand everything warping the traditional understanding of the shop-insurer relationship.