With data collected from over 300 shops, the FenderBender Industry Survey provides a holistic overview of what's driving the nation's most profitable collision repair shops. A complete report of the comprehensive survey is now available for purchase.
With information culled from the inaugural FenderBender Industry Survey, here's a statistical breakdown of what shops are tracking KPIs and how it affects those businesses' numbers.
The first-ever edition of this survey takes a deep-dive look into every aspect of the collision repair industry—from performance metrics and technology to pay plans, workflow, training and the personal traits of today’s body shop leaders.