Items Tagged with 'family'


How I Did It: Working With Your Family

Zoe Rains-Hoffa, who helps operate a collision repair business in Ohio with her father, FenderBender columnist Kevin Rains, explains the keys to avoiding conflict when working with family members, such as keeping business matters in the proper perspective.
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Getting Out of the Elements

The father-son duo at Fischer Body Shop sought to improve their customer service and write more accurate estimates in a more comfortable environment. The solution? Combining two shops into one, and adding a drive-through estimating lane.
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