Service King Collision, which is now part of the Crash Champions Collision Repair Team, co-sponsored a ceremony for the NABC Recycled Rides program alongside USAA and Charity Cars.
Zoe Rains-Hoffa, who helps operate a collision repair business in Ohio with her father, FenderBender columnist Kevin Rains, explains the keys to avoiding conflict when working with family members, such as keeping business matters in the proper perspective.
Many spend more time at the shop than at home. Here's what to do to mitigate conflict and focus on what's important—a happy, efficient and profitable team
The father-son duo at Fischer Body Shop sought to improve their customer service and write more accurate estimates in a more comfortable environment. The solution? Combining two shops into one, and adding a drive-through estimating lane.
