In the 2017 FenderBender KPI Survey, there were shops that were DRP-heavy, DRP-light, and DRP-less—here’s how each up them stack up in terms of profitability.
In the 2017 FenderBender KPI Survey, FenderBender asked surveyed shops whether they used in-house or third-party services. Here is where each of those parties statistically ended up in terms of profits and CSI scores.
The 2017 FenderBender KPI Survey found that, while improving cycle time and touch time doesn’t necessarily improve labor sales gross profits, a focus on efficiency and productivity does—immensely.
Statistics from the 2017 FenderBender KPI Survey show that lower supplement ratios lead to drastically improved sales. From cycle time to NPS to net profit, here’s how supplement ratios affect collision repair shops.
