One shop owner in New Hampshire decided to take a risk and buy a failing collision repair shop. He then turned the business around into a 4 out 5 star-reviewed shop producing over $1 million in revenue.
Andrew Begnoche, director of operations for Holdcom, notes how body shops can market themselves in an underused area: over the phone, while customers are placed on hold.
Jonas Sickler, the marketing director for ReputationManagement.com, shares the impact negative reviews have for businesses and what they can do to avoid them.
Brian Roach did not envision himself in the automotive industry but is now the business and marketing director alongside his cousin, who is the majority owner of the body shop.
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