Customer Service Strategies in Isolation January 14, 2021 Maraya King No Comments Retain customers and improve your bottom line with these nuggets of wisdom.Read More
Cropper: Ever Greater Expectations December 25, 2020 Ryan Cropper No Comments A new challenge is keeping up with customers who expect quick and easy.Read More
Sponsored By Synchrony Car Care Customer Connection is Key October 1, 2020 Sponsored Content No Comments Short-term Service Makes Building A Long-Term Relationship More ProfitableRead More
The Secrets to Gaining Customers for Life July 20, 2020 Kelly Beaton No Comments The secret to gaining longterm customers, experts say, is connecting with them, so they’ll become outspoken advocates for your business.Read More
Going the Extra Mile When Delivering a Car June 29, 2020 Melissa Steinken No Comments The few minutes it takes to deliver a car to a customer can be a vital time to make a lasting impression on them.Read More
Leave a Lasting Impression with Customers June 29, 2020 Anna Zeck No Comments When was the last time you experienced truly exceptional customer service?Read More
Tesla Offers Insurance Credits to Customers April 20, 2020 No Comments Amid the coronavirus crisis, Tesla is launching a credit for its customers for the months of March and April.Read More
Service King Temporarily Consolidates Business Due to COVID-19 April 15, 2020 Melissa Steinken No Comments Service King has taken similar measures to other companies to protect its team and remain financially stable during the coronavirus.Read More
The Keys to Eliminating Customers' Concerns April 15, 2020 Melissa Steinken One Comment When a customer seeks multiple estimates, the best solution is to showcase your shop’s standout services.Read More
Analysis: Could COVID-19 Forever Alter Dealers' Approach? April 13, 2020 No Comments COVID-19 restrictions have dealerships doing more work remotely than ever. Read More