In this episode of the FenderBender Interview Series, Ryan Cropper, the owner of Able Body Shop in Anchorage, Alaska, provides insight about how shop owners can know when it's an ideal time for them to expand their business.
Research indicates that, by investing in training and career planning, body shops can significantly improve their chances of hiring and retaining skilled technicians.
Rodd Hallett, the director of operations for Herbers Autobody and Repair in Edmonton, Alberta, explains how his employer has developed a reputation for being extremely efficient with repair work.
