Talent. Determination. Goodwill. Passion. These are the attributes that define the industry’s finest—and they’re what we look to honor each year with our annual FenderBender Awards. Here are five unique, innovative professionals pushing the collision repair industry forward.
Rick Sacha was nominated for the 2015 FenderBender Awards for his expertise in customer service and community involvement. Here are his tips for standing out from the competition.
Shawn Martin knows it seems counterintuitive to open another shop in such a small town, but it’s really a testament to the strong relationship he has with his small community that he was able to do just that.
Melissa Marscin’s success with the Collision Repair Education Foundation program rests in her communication with both industry donors and collision repair instructors. It’s a twofold approach that keeps money coming in from companies and organizations, and gives schools the opportunity to promote updated curriculum and equipment to students.
"I love the aluminum repair. It’s exciting. It’s new. It’s fun to do,” says James Crosthwaite, who with 40 years of experience, still goes above and beyond each and every day.
From day one, Richard Romero's goal has been to shatter the traditional industry model and bring the lessons he learned from his years of dealership training into the independent side. That initiative is what helped Dan's Paint and Body increase revenue from $4 million when Romero was hired to $6.2 million in 2016.
Carrying the attitude the shop needed to get back on its feet, Jen Sosnoski not only impacts the customers walking through her doors, but her fellow colleagues.
In order to keep his team on the same page, Kyle Wharff holds update meetings on the first workday of every month to go over the previous month’s numbers and to set an action plan to address areas of concern. These are the key areas of improvement that he requires
