This is Pt. 2 of MSO owner Kevin Rains talking about how he hired his chief operating officer, Keith Foster. Rains discusses his thought process in selecting Foster, the arrangements they've made to forge a working relationship, why it's worked so far, and more, including general information about his growing multi-shop operation.

MSO owner Kevin Rains details the process of hiring and now working with his COO.

This is Pt. 1 of MSO owner Kevin Rains talking about how he hired his chief operating officer, Keith Foster. Rains discusses his thought process in selecting Foster, the arrangements they've made to forge a working relationship, why it's worked so far, and more. Pt. 2 will be on next week's CollisionCast.

Crash Champions has acquired four new shops in four U.S. states.

CenterOak has invested in CollisionRight, a recently established MSO with 20 locations.

The 9th Annual MSO Symposium, which is free to all, has opened registration.

New franchisees are a married couple with 20 years of experience in the collision repair industry.

Ryan Isherwood, owner of CARSTAR Duncan (Isherwood) and CARSTAR Courtenay in British Columbia, Canada, discusses how sales projections from his first collision repair shop gave him a system to use at his next shop.

Last month, the parent company of Canada’s ProColor announced the collision repair brand is heading south and will be entering the United States market. FenderBender caught up with Steve Leal, president and CEO of parent company Fix Network World, to hear more details about the move.

The Annual MSO Symposium has switched to an online-only format and is free to attend for anyone in the industry.