Classic Collision, an Atlanta-based MSO, announced late last week that it had acquired H&M Auto Body in Miami. 

MSO operator DJ Mitchell shares his tips for determining when it's an ideal time for adding a crucial hire to your admin staff.

DJ Mitchell, vice president and co-owner of MITCHCO Collision Repair, is back for this month's podcast episode to share his advice on how shop operators can successfully guide their staff through turbulent times.

Follow these five steps to effectively train in an apprentice or intern and create and SOP to use across all locations.

.A separate location for pickup and delivery of the car helps the shop sell the car back to the customer

Ryan Bruno has been appointed as president and CEO of CSN Collision Centres.