As the general manager of five Cole's Collision Centers, Josh Jewett has a ton of experience mentoring managers in training. In this episode, he details his keys for grooming managers for success, the difficulties one can often run into when coaching managers, and how to empower managers who feel unsure of themselves.
Rick Sacha was nominated for the 2015 FenderBender Awards for his expertise in customer service and community involvement. Here are his tips for standing out from the competition.
Automotive Lift Institute President Bob O’Gorman runs through his company’s lift training resources, and what shop workers should keep in mind when it comes to lift safety.
Universal Technical Institute (UTI) opened enrollment to prospective students at its new, state-of-the-industry campus, with classes to begin in the fall. The campus will train students for high-tech, in-demand jobs as skilled automotive and diesel transportation technicians.
In April, CIC proposed a new technician definition that would require ADAS knowledge and skills to read diagnostics. Here’s a breakdown of that new definition and what training would be required.
For this episode of CollisionCast, shop owner Carl Garcia will be discussing how to create space for training in your shop, and how to build a culture of training amongst your employees.
I-CAR spoke with FenderBender about the three levels of its collision repair training program for insurance companies, of which 50 percent of the appraiser population has gone through.
RSS
