Roxi Bahar Hewertson is a consultant, business expert and author of books like "Hire Right, Fire Right: A Leader’s Guide to Finding and Keeping Your Best People." She spoke about how to set up employees for success at the hire, as well as how operators and managers can be thorough and respectful when it's time to let somebody go.
This week's business-building article touches on how to develop an efficient marketing campaign, some of the best practices for instant-messaging at work, and more.
Farzam Afshar, the CEO of VeriFacts Automotive, breaks down the current state of the collision repair industry and also shares how shop operators can thrive moving forward.
To better assist shop owners with their production management, marketing tactics, and leadership styles, Fender Bender has compiled a short list of essential business-building material from some of its favorite sources.
For this episode of the FenderBender Interview series, the magazine staff unearthed additional footage from Probst Auto Body, Inc. owner Mark Probst, in which he talks about how to raise your labor rate, improve your shop's reputation, and more.
