Doug Voelzke, owner of Doug's Custom Paint and Body and a co-founder of Key Choice Collision Centers, discusses the importance of having support in the collision repair industry, and how that need contributed to the founding of Key Choice.
Brandon VanEck, chief operations officer for three Car Center Collision & Mechanical locations and Scott's Body Shop, discusses his passion for growing people, why it's good for business, and why he thinks collision repair is an awesome career.
Collision repair marketing expert Megan Williams discusses how shops can learn more about their audience—both who they are and what they drive—and then use that information for more effective marketing.
Andrew Batenhorst, body shop manager at Pacific BMW in Glendale, Calif., discusses what he's learned and how he's improved his facility using departmental cycle times.
Kurtis Barks, owner of Complete Auto Body and Repair, a winner of a FenderBender 2021 Best Workplaces award, discusses how his employees supported each other as his shops pivoted to make it through the COVID-19 pandemic.
