The COVID-19 pandemic has shown that body shops don’t need to rely on time-honored habits like face-to-face communication nearly as much as previously thought.
Before spending hundreds of dollars traveling to an industry event, it’s worth your time to get feedback from others who have attended that event previously.
It helps to have multiple employees interview your job candidates, because those shop veterans can illustrate the work/life balance your shop can provide.
Columnist and shop owner Ryan Cropper explains why your business doesn't necessarily need to be staffed with several employees with great leadership skills.
