Carl’s Collision Center built a dedicated training center for employees. The perks so far? A better-educated staff, better quality repair and better informed customers.

1960 Chevy truck gleams after a nearly decade-long restoration.

New laptops on the shop floor helped Mike Rose Auto Body slash cycle time by 45 percent.

Getting to know the local media helps the local community get to know you. Here’s how to get your name in the paper for all the right reasons.

If tech problems are cutting into your profitability, it may be time to outsource.

Restored ’68 Chevy Camaro makes a 20-year wish come true.

New tool allows shops to build better relationships with customers while boosting repeat and referral business.

Training your team to follow SOPs is critical for shop success. Here’s how to create them—and make sure they stick.

Good communication increases shop sales. It’s that simple.

'63 Riviera shines after nearly 40 years in storage.

1950 Buick Super stands apart from the crowd.

An enclosed car hauler generates buzz, provides first-class service and brings in new business.

You can make better changes by making change better. Improved people skills are good for business.

A catchy tune captures your brand—and your customers’ attention.

1950 Chevy truck gleams after 15-month restoration.

One shop owner stopped accepting incomplete parts orders—and saw his return ratio drop to nearly nothing.

The Collision Repair Campaign encourages a sooner-than-later approach to health safety. Potential side effects? Reduced materials costs and increased productivity.

1932 Ford Roadster shines with success

Joining local community organizations improves your networking skills—and your bottom line.