Henry Yach III, body shop owner, describes how he learned to create a shop culture of caring, and how to listen to employees while remaining in the professional environment.
In light of a new estimating tool that introduces Artificial Intelligence (AI) into the estimate writing process for adjusters, collision shop staff remain skeptical.
Jesse Jacobson, vice president of Heppner's Auto Body in the Twin Cities area of Minnesota, shares how to find a contract worker when looking to hire someone for a special project.
Stay in tune to the technology emerging in the industry and find out how this body shop was able to continuously grow and offer customers an option to pay online for repairs.
The inability to meet the demand for entry-level auto technicians shows no signs of stopping and, in fact, has worsened slightly in recent years, new research shows.
Body language can affect the words that a person is saying, enough to negate the intended message. Learn how to change what your body is saying within one minute.
A Hawaii repair shop owner and Scott Biggs, CEO of Assured Performance Network outline the leading mistakes that shop owners can make when it comes to OE certifications.
