Bob Redding says that the Automotive Service Association is concerned that compared to the insurance industry, which has representatives across all 50 states, the collision industry does not have the resources available right now to represent and advocate for body shops.
To keep the OEM name at the forefront of a shop's training and certification process, Wadsworth International and TROIKA360 eliminated the third-party name when they partnered with Subaru for its certification program.
Despite increasingly intelligent vehicles, the next few years will “continue to see conditions suggesting strong demand for both the auto insurance and collision repair industries,” said Susanna Gotsch.
If these millennial shop owners can agree on one piece of advice, it’s this: Don’t be afraid of change. To prove adaptation is essential the ever-changing collision repair industry, they each detailed the progressive strategies that will separate them from the pack in the new year.