Alex Sun, president and chief executive officer, Mitchell International, details the effects of Emotion AI in the claims process.

Data released by Jim Lang, president of Lang Marketing, details the aftermarket impact of younger Americans often shunning driving these days.

Ryan Taylor, CEO and founder of BodyShop Booster, shares a solution for shops to gain more work and not miss out on customer opportunities.

Leading multiple locations requires the ability to step outside your comfort zone.

David Aylor, manager for active safety for the Insurance Institute for Highway Safety, recently shared the top technology features he predicts will be prominent in cars within the next decade.

The IDEAS Collide Showcase featured 10 innovative thinkers in the industry and took place on the last day of the 2019 SEMA Show.

The Collision Repair Education Foundation night at the 2019 SEMA Show showcased student of the year, instructor of the year and touched on a growing need for donations to collision repair technical programs.

At a gathering in Las Vegas, auto industry analyst Vincent Romans, the CEO of The Romans Group, shared predictions for 2020.

A look at how to make shop floor goals and stick to them.

Creating scholarships can create a win-win-win situation in the collision repair industry.