FenderBender caught up with longtime collision repair industry consultant Bill Sefcek, the president of Stan Mitchell Enterprises, regarding the value of shops attaining OEM certifications. Sefcek feels the certifications can help shops build rock-solid reputations.
On July 4, 2011, a massive hail storm brought countless damaged vehicles to collision repair veteran Johnny Mock's door. He soon learned several lessons about scheduling carefully when dealing with a sudden surge in work.
Jim Housh, the director of operations for Fix Auto USA, spoke with FenderBender at the company's 2019 national conference in San Diego. The topic: How to explain OEM certifications to customers in a manner that both educates them and sets your shop apart.
In this episode of CollisionCast, FenderBender spoke with Ed Barr, associate professor of automotive restoration at McPherson (Kan.) College, whose classes are as popular as ever with students. Barr gives his thoughts on whether or not body shop owners should reconsider moving away from restoration work.
In this episode of CollisionCast, we caught up with the leaders of Referral Collision LLC near Minneapolis, to learn how their recently opened second facility is helping increase the efficiency of both their shops.