Kelly Beaton is the associate editor for FenderBender and helps edit and produce content for the magazine. He has worked for 10 Missions Media since 2016.
In this edition of the CollisionCast, FenderBender gained insight on building a stellar shop culture from Mike Jones, the president of Discover Leadership Training.
FenderBender caught up with longtime collision repair industry consultant Bill Sefcek, the president of Stan Mitchell Enterprises, regarding the value of shops attaining OEM certifications. Sefcek feels the certifications can help shops build rock-solid reputations.
Consultant Bill Sefcek, who has nearly 50 years of collision repair experience, explains why he feels body shops can survive just fine these days without DRP partnerships.
Bucky Covington has gained fame as a country singer, but he spends much of his days in a body shop’s front office, focused on creating unique marketing messages.
On July 4, 2011, a massive hail storm brought countless damaged vehicles to collision repair veteran Johnny Mock's door. He soon learned several lessons about scheduling carefully when dealing with a sudden surge in work.
Renowned public speaker Kevin Brown, who gave the keynote address at the 2019 Fix Auto National Conference, offers advice for standing in front of an audience and speaking with confidence.
Jim Housh, the director of operations for Fix Auto USA, spoke with FenderBender at the company's 2019 national conference in San Diego. The topic: How to explain OEM certifications to customers in a manner that both educates them and sets your shop apart.
Nick Zeman, an owner with Paul Ries & Sons in Chicago, breaks down how he has inspired a relatively inexperienced staff to turn a new shop into a $2.4-million-per-year facility.
In this episode of CollisionCast, FenderBender spoke with Ed Barr, associate professor of automotive restoration at McPherson (Kan.) College, whose classes are as popular as ever with students. Barr gives his thoughts on whether or not body shop owners should reconsider moving away from restoration work.
In this episode of CollisionCast, we caught up with the leaders of Referral Collision LLC near Minneapolis, to learn how their recently opened second facility is helping increase the efficiency of both their shops.
Colette Bruce, the owner of Team Safety LLC, details how body shop operators can prepare their staff for OSHA visits, and avoid violations as a result.
