Patrick Gray, the owner of Sunn West City's Auto Body in Arizona, a shop with a 98.6 CSI score, explains the importance of in-house training these days, due to factors like changes to materials being used.
On Tuesday, the Automotive Service Association hosted a webinar briefing the press on the CARES Act and what small business owners should do right now to take advantage.
According to the 2019 FenderBender Industry Survey, body shops that offer training reimbursements tend to be a bit more profitable than competitors that don’t offer them.
Achieving work/life balance becomes easy for shop owners once they’ve cross-trained their entire staff, thus creating time for the leaders to step away when necessary.
Finish Pros in Greater Atlanta has embarked upon a charitable endeavor that's putting extra N95 masks in the hands of local hospitals, nursing homes and police departments.
Art Harris, a partner with Finish Pros in Greater Atlanta, explains how his two body shops are helping their community by donating N95 masks to nursing homes and hospitals.
While the COVID-19 pandemic has looked rather bleak in recent weeks, some medical professionals are optimistic that hope is on the horizon in the not-too-distant future.
This installment of the FenderBender video interview series includes tips for achieving work/life balance from expert Craig Goldblatt, who has served as a keynote speaker on several occasions and advised major corporations like Microsoft.
In the first installment of her FenderBender podcast, marketing expert Megan Williams explains how shops with small staffs can nevertheless build their brand effectively.
According to the 2019 FenderBender Industry Survey, body shops that have multiple DRPs tend to have significantly better CSI scores than those with no such relationships.
Cold receptions from nearby residents often greet new body shop owners, but listening to concerns can eventually paint collision repairers in a positive light.
