Auto Techcelerators' co-founder has made it his mission to inform shop operators of the importance of doing detailed test drives on repaired vehicles -- and properly documenting those test drives.
If you want your shop staff to convert on every customer visit possible, it's important that your employees work to build trust with clients by acting as their advisor.
Despite some dire predictions amid the COVID-19 pandemic, PartsTrader data indicate that the auto industry has avoided widespread issues in terms of parts availability.
Patrick Gray, the owner of Sunn West City's Auto Body in Arizona, a shop with a 98.6 CSI score, explains the importance of in-house training these days, due to factors like changes to materials being used.
Accomplished Indiana shop owner Greg Lobsiger recalls how his shop staved off layoffs and furloughs at the COVID-19 outbreak's outset earlier this Spring.
Farzam Afshar, the CEO of VeriFacts Automotive, feels the collision repair industry can rebound from the COVID-19 pandemic in relatively short order, provided that shop owners choose to lead positively.
Shop owners can benefit from purchasing, refurbishing, and eventually selling rental vehicles, provided they take time to carefully research their market.
This week's 4-minute, auto industry news report features information on Driven Brands' big acquisition of Fix Auto USA, and what it could mean for the industry as a whole.
Marketing expert and author Jay Baer breaks down how body shop owners can market their shops effectively these days, such as by creating quick-hitting, promotional videos on Instagram.
If you want your shop to bounce back from a natural disaster, it’s imperative to promptly document facility damage by taking photos and videos for insurers.
