How Donna O’Steen and husband Mark make customer service the backbone of their shop

Mid Island Collision took an open-kitchen approach when it moved into a new building

Even though his customers think his shop is how a repair center should look, owner Bob Gibson disagrees with them

Angelo DiTullio enlisted the help of his team at Rocco’s Collision to restore what he calls ‘Fox Five’

A neglected Studebaker is brought back to life