Articles by Tess Collins

Looking to Cut Back

When you’re constantly focused on the daily operations of your shop, it can be hard to focus on the larger picture. Take a look at areas where you can cut back and assign your tasks to others.


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A Shop with No Repairs

The traditional business model isn’t always the best option. If you’re looking for ways to cut costs and improve your operations, brainstorm different approaches and find how to reinvent your business.  


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A Clear Vision

Finding inspiration from successful entrepreneurs and looking back at past experience can help shape the way you lead. Find a style that works for you and the culture you want to create.


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An Eye for Detail

Slowing down and paying attention to every little detail may take longer now, but it will save time in the long run. Avoid comebacks and unhappy customers by checking your repairs twice.


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A Blueprint For Success

Mistakes happen when duties are not clearly defined or a job is rushed through. By taking time to define roles and do the job right the first time, customers will have a better experience than if their vehicle was rushed out the door.


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Continued Success

In order to keep his team on the same page, Kyle Wharff holds update meetings on the first workday of every month to go over the previous month’s numbers and to set an action plan to address areas of concern. These are the key areas of improvement that he requires
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