On Oct. 6, Clay Hoberecht uploaded a video to Facebook that gained a lot of attention and since then has become somewhat of a social media sensation—but that wasn't always the case.
A bad hire cost Elizabeth Mayoral thousands of dollars and a number of relationships. Since then, Mayoral has been focused on hiring the right person from the start.
Use social media to your advantage. At just 26, Jordan Wincek has already landed his dream job as lead painter and has done so by paving his own way in the industry.
By identifying strengths within his team and knowing when to let them shine, Josh Miller has assembled an all-star team with average monthly sales of $250,000
The little things pay off in the end. What might not seem like a big deal to you may change someone’s day and cause him or her to spread the word about your customer service.
When you’re constantly focused on the daily operations of your shop, it can be hard to focus on the larger picture. Take a look at areas where you can cut back and assign your tasks to others.
The traditional business model isn’t always the best option. If you’re looking for ways to cut costs and improve your operations, brainstorm different approaches and find how to reinvent your business.
Something that may cause you to overlook a potential job candidate may just be a barrier you need to find a way to overcome in order to find a diamond in the rough.
Offering different services under the same brand can sometimes be confusing to customers. Find ways to make sure the experience is the same for the customer, no matter the location.
By finding ways to celebrate its relationships with the community, its vendors, and its customers, Mike’s Auto Body was able to throw a successful opening day event
Finding inspiration from successful entrepreneurs and looking back at past experience can help shape the way you lead. Find a style that works for you and the culture you want to create.
Slowing down and paying attention to every little detail may take longer now, but it will save time in the long run. Avoid comebacks and unhappy customers by checking your repairs twice.
