When you’re constantly focused on the daily operations of your shop, it can be hard to focus on the larger picture. Take a look at areas where you can cut back and assign your tasks to others.
The traditional business model isn’t always the best option. If you’re looking for ways to cut costs and improve your operations, brainstorm different approaches and find how to reinvent your business.
Something that may cause you to overlook a potential job candidate may just be a barrier you need to find a way to overcome in order to find a diamond in the rough.
Offering different services under the same brand can sometimes be confusing to customers. Find ways to make sure the experience is the same for the customer, no matter the location.
By finding ways to celebrate its relationships with the community, its vendors, and its customers, Mike’s Auto Body was able to throw a successful opening day event
Finding inspiration from successful entrepreneurs and looking back at past experience can help shape the way you lead. Find a style that works for you and the culture you want to create.
Slowing down and paying attention to every little detail may take longer now, but it will save time in the long run. Avoid comebacks and unhappy customers by checking your repairs twice.
When working with people, it’s important to empathize with their situation and find ways to help them out. Doing this will improve your working relationships and impress customers.
Mistakes happen when duties are not clearly defined or a job is rushed through. By taking time to define roles and do the job right the first time, customers will have a better experience than if their vehicle was rushed out the door.
Speaking to business and schools about the dangers of distracted driving has not only done good for the community, it’s helped promote Seidners Collision.
In order to keep his team on the same page, Kyle Wharff holds update meetings on the first workday of every month to go over the previous month’s numbers and to set an action plan to address areas of concern. These are the key areas of improvement that he requires
