As 2018 unfolds and automated vehicles take over, the insurance industry is going to experience drastic changes. And, as a shop owner, you need to understand everything warping the traditional understanding of the shop-insurer relationship.
As an independent body shop, you have opportunities larger companies are often too big to truly capture—as long as you’re willing to connect with your community. Here’s the independent’s guide for becoming your market’s go-to, trusted collision repair shop.
When choosing the right rivet guns for your shop, your local market must be evaluated; OEM procedures must be consulted; various guns that are suited for flow form or blind rivets, grounded or threaded studs, aluminum or steel bodies must be reviewed. In the end, your selection should satisfy almost any repair procedure on any make.
Does your company resemble what you set out to accomplish from the beginning? Are you the leader you wanted to become? Are your employees part of a realized vision? Here are lessons from three top shop operators who had an idea, a plan and the diligence to realize their visions.
As Tesla moves away from live classroom training to reduce costs and improve training accessibility, I-CAR predicts a future collision repair training environment that is online-based. Here’s what you can expect from I-CAR’s online training platform, which will be combined with a live classroom demonstrations and could very well reflect OEMs’ shift into online training.
In December, FenderBender spoke with three standout marketing professionals in the collision repair business to get their book recommendations for improving marketing at small businesses. Here are 11 more book suggestions.
Managing paint and materials sales and costs requires careful attention to KPIs and a unified team effort. Ensure profitability is part of shop culture by discussing these numbers with your team, from the paint department to the estimators.
If these millennial shop owners can agree on one piece of advice, it’s this: Don’t be afraid of change. To prove adaptation is essential the ever-changing collision repair industry, they each detailed the progressive strategies that will separate them from the pack in the new year.
This past hurricane season, many shops learned about the importance of disaster preparedness. Here’s how CARSTAR persevered through the storms, and what plans any shop should have in place before, during and after disasters strike.
In the 2017 FenderBender KPI Survey, FenderBender asked surveyed shops whether they used in-house or third-party services. Here is where each of those parties statistically ended up in terms of profits and CSI scores.