Travis Bean

Travis Bean

Travis Bean is the associate editor for FenderBenderRatchet+Wrench and Fixed Ops Business.

ARTICLES

The Specialist

For years, it was practically unheard of for a body shop to specialize in a specific brand. But following the norm isn’t really Kye Yeung’s style, and his 34,000-square-foot, $6.5 million facility is living proof that you don’t need to. Here's how he realized his vision.


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An Ideal Partner

After Angela Chmura stepped into a leadership role at Goff’s Collision Repair Centers, transforming the shop culture and positioning her MSO as an ideal business partner in her market was a task that took several years of planning. Here's how she established her vision and became a go-to body shop in the Wisconsin market.
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Your KPI-Tracking Guide

Every business is different—but the numbers that affect shops are universal. And knowing how to monitor and improve KPIs is an art. Courtesy of three standout shop operators and information culled from the 2018 FenderBender Industry Survey, here’s your guide for tracking KPIs.
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Choosing the Right Rivet Guns for Your Shop

When choosing the right rivet guns for your shop, your local market must be evaluated; OEM procedures must be consulted; various guns that are suited for flow form or blind rivets, grounded or threaded studs, aluminum or steel bodies must be reviewed. In the end, your selection should satisfy almost any repair procedure on any make.
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How They Did It

Does your company resemble what you set out to accomplish from the beginning? Are you the leader you wanted to become? Are your employees part of a realized vision? Here are lessons from three top shop operators who had an idea, a plan and the diligence to realize their visions.
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The Growing Prominence of Online Training

As Tesla moves away from live classroom training to reduce costs and improve training accessibility, I-CAR predicts a future collision repair training environment that is online-based. Here’s what you can expect from I-CAR’s online training platform, which will be combined with a live classroom demonstrations and could very well reflect OEMs’ shift into online training.
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