Travis Bean

Travis Bean

Travis Bean is the associate editor for FenderBenderRatchet+Wrench and FIXED.

ARTICLES

Create a Fearless Environment for Your Employees

When the ego is abandoned, two things happen: It creates a more human connection between leaders and their teams, and it fosters an environment where people are fearless, as well. In hierarchical relationships, a fearless environment is not just important for the growth of a business—it’s essential.
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The 4 Tenets of a Great Leader

Patrick Leddin, a professor for the managerial studies program at Vanderbilt and a senior consultant for FranklinCovey, bases his seminars and classes around four main tenets of what makes for a great leader. Here's a brief breakdown.
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Improve Your Body Language at Work

The way you walk, the tone of your voice, the look in your eye—these are all signals read by the people around you. And based on those cues, employees will model the behavior and perform at varying levels. Patti Wood says you can model an inspiring leader by asking yourself these three simple questions.


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The Specialist

For years, it was practically unheard of for a body shop to specialize in a specific brand. But following the norm isn’t really Kye Yeung’s style, and his 34,000-square-foot, $6.5 million facility is living proof that you don’t need to. Here's how he realized his vision.


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An Ideal Partner

After Angela Chmura stepped into a leadership role at Goff’s Collision Repair Centers, transforming the shop culture and positioning her MSO as an ideal business partner in her market was a task that took several years of planning. Here's how she established her vision and became a go-to body shop in the Wisconsin market.
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Your KPI-Tracking Guide

Every business is different—but the numbers that affect shops are universal. And knowing how to monitor and improve KPIs is an art. Courtesy of three standout shop operators and information culled from the 2018 FenderBender Industry Survey, here’s your guide for tracking KPIs.
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