Fight Insurance Company Propaganda October 11, 2016 Tom Franklin No Comments A new way to fight insurance company “propaganda”Read More
Avoid the Effects of Holiday Stress October 11, 2016 Tom Franklin No Comments If stress is harming your business, read this column—NOW!Read More
Don't Lead on Auto Pilot May 1, 2013 Tom Franklin No Comments A successful shop needs to have a competent driver, with eyes on the road ahead.Read More
Winning Requires Strong Leadership April 1, 2013 Tom Franklin No Comments Winning in today’s collision repair industry requires strong leadership backed by peak performers.Read More
Coping With Distractions March 1, 2013 Tom Franklin No Comments In the age of constant connectivity, shops will need to figure out how to deal with smartphones and other digital distractions that could rob productivity.Read More
The Affluence Trap February 1, 2013 Tom Franklin No Comments Maintained profitability and growth require careful accounting and investing in the future.Read More
A New Year, A More Difficult Future January 1, 2013 Tom Franklin No Comments New industry challenges in 2013 create the need for more vigilant shop operators.Read More
Digging Deeper December 1, 2012 Tom Franklin No Comments When buying equipment, never take a sales pitch at face value.Read More
Clear Up Your Communication November 1, 2012 Tom Franklin No Comments A system of written orders will help prevent costly mistakes.Read More
Managing Time In The Shop October 1, 2012 Tom Franklin No Comments Clear objectives and delegation can help you free up time for what’s most important in your business.Read More
Cut to Grow September 1, 2012 Tom Franklin No Comments Cutting costs needs to be paired with a growth strategy to be successful.Read More
Accepting Disruption August 1, 2012 Tom Franklin No Comments Changing processes at your shop requires constant communication and gradual improvements.Read More
The Total Loss Dilemma July 1, 2012 Tom Franklin No Comments A continued rise in vehicles declared as total losses could create havoc for the industry if shops don’t take action to stop it.Read More
The Downside of Arbitrary Orders June 1, 2012 Tom Franklin No Comments Directions need to be backed with reason and consistency.Read More
Liability Limitations May 1, 2012 Tom Franklin No Comments Shop owners interested in growing their businesses need to keep liability fears from getting in the way of profitable opportunities.Read More
Learn From Your Peers April 1, 2012 Tom Franklin No Comments Reaching out to other shops is a good way to find successful strategies and share your own.Read More
Why Keeping Employees Interested Pays Off March 1, 2012 Tom Franklin No Comments Imparting enthusiasm for the job onto employees is a crucial part of maintaining a productive workforce.Read More
Reassessing Risk February 1, 2012 Tom Franklin No Comments It may be time to reassess what you’re paying to insure yourself against risk.Read More
Keeping Optimism in Check January 1, 2012 Tom Franklin No Comments Being overly optimistic can lead to poor business decisions and an unhealthy bottom line.Read More
Invest to Secure Your Future December 1, 2011 Tom Franklin No Comments Making investments that generate returns for your business is vital in today’s economy.Read More
Breaking the Bottleneck November 1, 2011 Tom Franklin No Comments Solving problems requires breaking habits and stepping beyond familiarity.Read More
Getting Employee Buy-In October 1, 2011 Tom Franklin No Comments A management plan won’t work without employee understanding and follow-through.Read More
Finding the Passion for the Business September 1, 2011 Tom Franklin No Comments Running a successful body shop requires more than skill; it demands a real passion for the business.Read More
Learn to Motivate Your Team July 1, 2011 Tom Franklin No Comments Prevent entropy in employees and watch them blossom into star workers.Read More
Implementing Commision-Based Pay for Estimators June 1, 2011 Tom Franklin No Comments Shop owners who pay generous commissions to estimators will do well in the new era of collision repair.Read More
