Empowering Employees July 1, 2013 Peter Funk No Comments How Kim Parson’s commitment to her employees has helped grow her shop into a $12.5-million-a-year operationRead More
An Eye for Quality July 1, 2013 Peter Funk No Comments "I’ve done this by focusing on one principle: quality."Read More
Transforming a Contaminated Warehouse into a Modern Repair Shop June 1, 2013 Peter Funk No Comments How Brian Milosch took his dealership’s new collision center from an environmental hazard to a beacon of customer care and money-saving efficiency.Read More
Creating the Repair Plan Network May 1, 2013 Peter Funk No Comments A look inside the Repair Plan Network, a group of shops that have found an edge in today’s competitive fight for market share.Read More
Setting Goals for Profitability May 1, 2013 Peter Funk No Comments "I knew in my gut that I could run this shop. This is my home. If I want to go to work for 10 hours a day, I want to give it 110 percent."Read More
Lessons from a Proactive Production Manager April 1, 2013 Peter Funk No Comments "For a production manager, I think the key is being proactive versus reactive."Read More
Forging Steele March 1, 2013 Peter Funk No Comments The story behind Steele Auto Body, the collision repair business that helped fulfill all of Bill Steele’s custom ambitions.Read More
How I Work » Jeff Cotten March 1, 2013 Peter Funk No Comments "The efficient system that we’ve incorporated—our standard operating procedures—are vital to turning out a quality repair every time."Read More