This is Pt. 1 of MSO owner Kevin Rains talking about how he hired his chief operating officer, Keith Foster. Rains discusses his thought process in selecting Foster, the arrangements they've made to forge a working relationship, why it's worked so far, and more. Pt. 2 will be on next week's CollisionCast.

Hear from 2020 FenderBender Awards winner Dan Trapp, of Loyalty Collision, as interviewed by FenderBender editorial director Anna Zeck.

Hear from 2020 FenderBender Award winner Keith Myers, owner of Eurotech Refinishing & Collision.

Hear from FenderBender Award winner in the Wild Card Category, Ron Zappetillo, area manager for CARSTAR.

Get to know 2020 FenderBender Award winner Kyle Sexton of South of The Square Collision Center.

Get to know 2020 FenderBender Award winner in the admin support category, Tanya Williams of Auto Tech Collision Center.

An inside look at what it means to be recognized

Driven Brands' recent acquisition illustrates collision repair companies' desire to strengthen their positioning with insurers, vendors and OEMs.

DJ Mitchell, the regional director of Joe Hudson's Collision Centers, explains easy ways that any shop can increase its curb appeal these days.

In this month's FenderBender Interview, columnist and shop owner Kevin Rains discusses the steps he's taken to improve his business' growth, as well as how to strike the right balance between showing vulnerability and motivating employees after a hard year.

Learning from industry leaders can aid any shop operator.