Anna Zeck

Zeck: Leave It Behind

January 1, 2022

Anna Zeck

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Moving forward in 2022.

Keys to Technology as a Profit Center

December 7, 2021

Anna Zeck

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Hiring and training technicians and team members, in general, is the first step to even thinking about venturing into this line of work.

Sweigart: Is There One Way to Repair a Vehicle?

December 6, 2021

Anna Zeck

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Industry consultant John Sweigart talks about how customer retention looks in the next generation of auto shop.

Unified Industry Critical to Future Success

December 6, 2021

Anna Zeck

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Panelists during the “TECH Talk: The Changing Landscape” panel at the ADAPT: Automotive Technology Summit discuss the increasing complexity of vehicle repair and service.

Seyfer: Fear Has No Place in the Aftermarket

December 6, 2021

Anna Zeck

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NASTF Executive Director Donny Seyfer kicks off the ADAPT Automotive Technology Summit by encouraging shop owners to not be afraid of the major changes facing today’s industry.

Assured Performance Acquired; Scott Biggs has Retired

November 2, 2021

Anna Zeck

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Assured Performance Network founder and CEO Scott Biggs announced his retirement during the Collision Industry Conference on Tuesday at the SEMA Show in Las Vegas.

Zeck: The Road Ahead

September 29, 2021

Anna Zeck

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An abundance of support could be found at the 2021 FenderBender Management Conference.

Zeck: The Sunny Side

September 1, 2021

Anna Zeck

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This month, FenderBender is recognizing the brightest in the industry.

Exclusive: Nissan Data Dispute to be Resolved Imminently

July 9, 2021

Anna Zeck

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An ongoing legal dispute regarding Nissan’s data licensing agreement may finally be coming to an end, at least when it comes to CCC Information Services.

A women working through the insurance process on her phone

Editor's Letter: Crash Course

June 25, 2021

Anna Zeck

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Don’t forget the customer’s perspective. I know I won't.

Editor's Letter: Revisiting the Past

May 31, 2021

Anna Zeck

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Reviewing OEM certifications and their place in the industry—five years later.

CollisionCast: 'Band Together As Brothers'

May 4, 2021

Mike Munzenrider and Anna Zeck

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Doug Voelzke, owner of Doug's Custom Paint and Body and a co-founder of Key Choice Collision Centers, discusses the importance of having support in the collision repair industry, and how that need contributed to the founding of Key Choice.

Editor’s Letter: Fever Pitch

April 30, 2021

Anna Zeck

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How do we move forward, as an industry, from this tough spot?

FenderBender Interview Series: Doug Voelzke

April 21, 2021

Anna Zeck

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FenderBender editor Anna Zeck speaks to Doug Voelzke, owner of Doug's Custom Paint & Body, Inc. and a co-founder of Key Choice Collision.

Editor's Letter: Slow Down

March 31, 2021

Anna Zeck

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One end goal of efficiency is more time; it's time to get a life.

Editor's Letter: A Fighting Chance

February 11, 2021

Anna Zeck

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Why your team is the key to overcoming adversity.

Editor's Letter: Speak Up Now

January 27, 2021

Anna Zeck

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It’s time to move on from the "pitbull" in the room—identify issues in your life and business that need to be addressed.

Editor's Letter: Reimagining FenderBender

December 18, 2020

Anna Zeck

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FenderBender editorial director Anna Zeck unpacks some of the thought that went into the redesigned magazine, which landed in shops for January 2021.

How I Did It: The Second Part of Hiring Your No. 2

December 1, 2020

Anna Zeck

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This is Pt. 2 of MSO owner Kevin Rains talking about how he hired his chief operating officer, Keith Foster. Rains discusses his thought process in selecting Foster, the arrangements they've made to forge a working relationship, why it's worked so far, and more, including general information about his growing multi-shop operation.

How I Did It: Hiring Your No. 2

November 24, 2020

Anna Zeck

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This is Pt. 1 of MSO owner Kevin Rains talking about how he hired his chief operating officer, Keith Foster. Rains discusses his thought process in selecting Foster, the arrangements they've made to forge a working relationship, why it's worked so far, and more. Pt. 2 will be on next week's CollisionCast.