After an employee stole thousands of dollars in parts from Trubilt Collision Center, owner Jerry Salter found a way to ensure it would never happen again.
"I live by a couple of philosophies: If you always do what you’ve always done, you always get what you’ve always got, or less. And, that which is measured shall improve."
A roof collapse destroyed Arizona Collision Specialists and most of the customer vehicles inside it.
Could the shop resurrect operations and still keep its DRPs?
