Kevin Rains

Kevin Rains

Kevin Rains Rains is the owner of Rains CARSTAR Group with locations in Cincinnati, Ohio; West Chester, Ohio; and Lexington, Ky. He is also an industry consultant and founder of Body Shop 2.0. He can be reached at kevin@carstarcares.com.

ARTICLES

7 Key Elements to Effective Onboarding

Getting hired is a very important transition, writes Kevin Rains, and it deserves to be marked with a ritual that is both meaningful and memorable. And if you're onboarding correctly, new team members will be imprinted with your shop's culture and become long-term employees.
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The Vulnerability Loop

What would it be like to be part of a team where vulnerability, highly coordinated cooperation, and deep trust are the norm? It can start today with you, taking the risk to express your own need for help to those around you.
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