Podcasts

Adapt: The Full Picture of a Claim

Nina Smith, Mitchell's executive vice president and general manager of casualty solutions, explains how integration, technology, and data provide the insights required to give adjusters a full picture of insurance claims.
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Vision: What to Consider When Hiring a Millennial Manager

Travis Fitchie was only 20 years old when he was promoted to the manager position at Apland's Auto Body. Jodie Apland, vice president of the shop, and Mike Apland, president of the shop, witnessed Fitchie raise the shop's sales through a "bite-your-fingernails" stage. Here is why and how the Aplands decided to hire a millennial manager.
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How I Did It: Jason Boggs' Secrets to Effective Leadership

In this week's podcast, shop owner Jason Boggs discusses how he figured out his own leadership style (and how it differs from his shop owner father's), how he tweaks his leadership style according to the employee, and the surprising parallels between collision repair and the restaurant world (spoiler alert: Boggs is an avid cook). 


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Vision: Growing Leaders in Your Shop

ABRA Auto Body & Glass has made moves to becoming not only the repairer of choice but the employer of choice. On this week's episode of CollisionCast, FenderBender sat down with Carmen Thiede, chief people officer for ABRA, and dived further into how the company goes about finding, retaining and developing leaders.


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Adapt: Choosing the Right Welder

Brian Wasson, manager, program delivery for I-CAR, shares how to correctly choose the right welder for your shop. From spending the right amount to which models offer my job flexibility, here are the ins and outs of choosing a welder.
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How I Did It: Robert Molina

Robert Molina is this year's FenderBender Award winner in the Executive category. He led his $12 million body shop beloved by his Miami community by investing in people and technology and instituting a customer-first mentality. Here's how he built his massive, technologically advanced operation.
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