"When I’m hiring, I look for someone who has a good attitude and a willingness to learn."

"My passion has always been to build a better mousetrap, a better mechanism, a better customer service company."

"I’ve done this by focusing on one principle: quality."

“Networking is all about consistency. It’s not going to happen overnight; you have to put time and effort into it.”

"I knew in my gut that I could run this shop. This is my home. If I want to go to work for 10 hours a day, I want to give it 110 percent."