Shop Life

How to Advance Your Career

A decade ago, Kylie Kepus stumbled into the industry as a single mom in search of a part-time job. With perseverance and a good grasp of five business basics, she made her way from cashier to body shop manager at the Phoenix Motor Co. Mercedes-Benz dealership collision repair center.
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The Keys to Successful Growth

Opening a second shop can be a challenge, but if you do it right the experience could pave the way to further expansion. We talked to three multiple-shop operators to get their insight on what it takes to make the transition from a single facility.
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