Staying composed as a leader isn’t always easy when your personal life is thrown for a loop, but it helps to take time away from work to refocus.

The key steps in ensuring that your shop's lifts are properly maintained include having them checked by a qualified inspector, and following manufacturers' instructions.

Take a virtual tour of a Minnesota shop that offers multiple unique services.

A blended learning approach and mentor/mentee application can lead to success across the industry.

“Spark some joy. There’s nothing wrong with a smile.”

How to foster a culture of transformational care for employees, customers, and your community.

The key to dealing with change as a leader.

The secret to growing comfortable with change as a body shop operator.

Three keys to generating the buy-in you need from employees.

If you want your staff to learn OEM repair procedures swiftly, it might make sense to add a repair planning technician to your staff.