Moving up the Transformation Pyramid December 13, 2019 Kevin Rains No Comments How to foster a culture of transformational care for employees, customers, and your community.Read More
How I Work: Bob Winters December 10, 2019 Courtney Welu No Comments “Spark some joy. There’s nothing wrong with a smile.”Read More
Taking Control—Or Not December 1, 2019 Anna Zeck One Comment The key to dealing with change as a leader.Read More
The Value of Embracing Change November 26, 2019 Jason Boggs No Comments The secret to growing comfortable with change as a body shop operator.Read More
The Golden Rules of Change November 26, 2019 Steve Morris No Comments Three keys to generating the buy-in you need from employees.Read More
The Merits of Research Planning Technicians November 26, 2019 Ryan Cropper No Comments If you want your staff to learn OEM repair procedures swiftly, it might make sense to add a repair planning technician to your staff.Read More
A Look at Emerging Vehicle Safety Features November 26, 2019 Melissa Steinken No Comments An IIHS expert notes the trending safety features coming to cars and how those will affect repair processes.Read More
Tips for Attracting Millennials November 25, 2019 Tess Collins No Comments When looking for ways to engage the influential millennial generation, experts suggest looking outside of the collision repair industry for companies and people that have been successful at it.Read More
Centralizing Communication in Your Shops November 20, 2019 Megan Williams No Comments Creating a centralized employee communication board, and even a private company Facebook group, can help keep all staff members on the same page.Read More
Tips for Inspiring Positive Word of Mouth November 20, 2019 Kelly Beaton No Comments By advertising at local school sporting events, you can create goodwill within your community and, often, earn new customers.Read More
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