A look at how to better use OEM repair procedures.

If you want to keep your body shop in business during renovations, it’s important to update your staff daily, so everyone’s on the same page.

FenderBender caught up with longtime collision repair industry consultant Bill Sefcek, the president of Stan Mitchell Enterprises, regarding the value of shops attaining OEM certifications. Sefcek feels the certifications can help shops build rock-solid reputations.