Andrew Batenhorst, body shop manager at Pacific BMW in Glendale, Calif., discusses what he's learned and how he's improved his facility using departmental cycle times.
Tiffany Menefee, president of Pronto Body Shop in El Paso, Texas, talks with FenderBender about her latest column regarding rental reimbursement from insurance agencies, and how shops can help their insurance adjuster help them.
Travis Mann, damage analysis expert at db Orlando Collision Center, discusses how creating repair plans can improve cycle times and help your shop achieve better results.
It’s not difficult to improve efficiency on your shop floor, sometimes all it takes is honing in on a single aspect of operations, refining it, and working from there.
Ryan Hillenbrand, owner of Urb's Garage and Collision Center in Burlington, Ky., describes how he focused on lean practices and keeping structured processes to increase the shop's annual revenue.
After improving the communication and layout of his shop, the owner of Golden West Collision slashed his cycle time by three days in a little over a year.
The 2017 FenderBender KPI Survey found that, while improving cycle time and touch time doesn’t necessarily improve labor sales gross profits, a focus on efficiency and productivity does—immensely.
