According to the study, nearly 1 in 5 buyers would walk away from a new car purchase if it didn't include the expected technology, even if it had everything else they wanted, such as price, brand, design, and fuel economy.
FenderBender has compiled a short list of essential business-building material from some of its favorite sources. This week's articles include creating a better relationship with technology in the new year, productivity lies and stress relieving strategies.
Toyota will introduce a digital alternative to side-view mirrors in a revamped Lexus sedan due out in late October, becoming the world's first automaker to adopt such a device in a mass-produced vehicle.
With information culled from the inaugural FenderBender Industry Survey, here's a statistical breakdown of what what technology, tool and equipment investments are driving the most profitable collision repair shops.