To better assist shop owners with their production management, marketing tactics and leadership styles, FenderBender has compiled a short list of essential business-building material from some of its favorite sources.
The increasing number of hours per day technicians physically touch cars goes on to improve cycle time, efficiency, productivity, and net profit margins. Here’s how those four KPIs stacked up to various reported touch times in our 2017 FenderBender KPI Survey.
Chicago’s Collision Damage Experts got its start transforming old dealer shops into its independent model. Now, it’s betting that new technology plus a prime location will spell success for its fourth location, an old Dodge dealership just across the state line.