As 2018 unfolds and automated vehicles take over, the insurance industry is going to experience drastic changes. And, as a shop owner, you need to understand everything warping the traditional understanding of the shop-insurer relationship.
Two people who were nearly killed in a burning vehicle are suing both John Eagle and the collision repair shop’s DRP partner, State Farm. And, regardless if the the plaintiffs win or not, Erica Eversman said the fallout from the case will affect collision-insurer relationships, increase public awareness of OEM procedures, and could lead to a class action lawsuit.
A federal lawsuit accuses State Farm Auto Insurance of forcing John Eagle Collision Center in Dallas, Texas, to cut costs by using a dangerous, untested adhesive to replace a hail damaged steel roof. The complaint blames the defective car repair for crushing and burning the owners of a used 2010 Honda Fit when their car was struck in an accident.