"In the next five years, I believe you will see the elimination of DRPs," Todd Tracy said. "Insurance companies are going to get out of the bullying business. They're going to put their trust and faith in the repair facilities."
Patrick McGuire regularly consults collision repair shops on how to prevent the sort of disaster that occurred with John Eagle Collision Center in Texas. And one area where shops can really do themselves a favor is better understanding OEM position statements. He spoke with FenderBender to discuss how they can do just that.
Two people who were nearly killed in a burning vehicle are suing both John Eagle and the collision repair shop’s DRP partner, State Farm. And, regardless if the the plaintiffs win or not, Erica Eversman said the fallout from the case will affect collision-insurer relationships, increase public awareness of OEM procedures, and could lead to a class action lawsuit.
The lawsuits Matthew and Marcia Seebachan recently dismissed against State Farm for its alleged role in influencing an auto repair not up to OEM specifications may be resurrected at a later date. The case was dismissed because it would postpone the plaintiffs’ trial against John Eagle Collision Center.
The lawsuit alleged that State Farm forced John Eagle Collision Center, "to use glue instead of welds and the shoddy and substandard repair work turned Matthew and Marcia Seebachan's Honda into a bonfire." The lawsuits, which were filed separately, were dismissed only 13 days after they were filed.
Texas Watch requested Thursday that the Texas Department of Insurance (TDI) investigate the insurance industry’s corner cutting automobile repairs. Deputy director Tori Sommerman spoke with FenderBender to lay out why Texas Watch called for the investigation and the organization's track record with insurance-related cases.
A federal lawsuit accuses State Farm Auto Insurance of forcing John Eagle Collision Center in Dallas, Texas, to cut costs by using a dangerous, untested adhesive to replace a hail damaged steel roof. The complaint blames the defective car repair for crushing and burning the owners of a used 2010 Honda Fit when their car was struck in an accident.