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The 2017 FenderBender Tech+Tools Survey

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Dec 2017 Survey

Certification and Training

While 26% of respondents did not participate in I–CAR training in 2014, that number shrank by 8 percent in the 2017 survey. It follows the overall trends FenderBender observed in questions regarding certification and training.


Has your business earned I–CAR Gold Class recognition?

–Yes: 45%

–No, but we participate in I–CAR training: 37%

–No, we do not participate in I–CAR training: 18%


How many auto manufacturer certifications does your business have?

–0: 46%

–1: 12%

–2: 13%

–3: 4%

–4 or more: 25%


Is your business involved in collision repair industry training beyond I–CAR and manufacturer programs?

–Yes: 31%

–No: 69%

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