Nov. 21, 2017—The Center for Auto Safety, a consumer advocacy group, is asking the National Highway Traffic Safety Administration (NHTSA) to recall 150,000 2017 Chrysler Pacifica minivans due to owner complaints about stalling, according to a Forbes report.
The group is asking (NHTSA) to recall 150,000 2017 Chrysler Pacifica minivans due to complaints about stalling.
The group said its request was prompted by about 50 complaints to NHTSA, which are posted without being checked for accuracy.
In a statement, FCA said:
"FCA US takes seriously all concerns raised by its customers. The company routinely monitors the performance of its vehicles using information from multiple data streams, including VOQs. In addition, FCA US is in constant communication with NHTSA.
The Company is unaware of any injuries or accidents associated with these complaints. Similarly, there are no indications that air-bag or seatbelt pretensioner function is, or may be, compromised. Consistent with sound engineering practice, our vehicle-monitoring protocols are data-driven. FCA US responds accordingly to the accumulated data.
Further, in most of the complaints of which we are aware, customers were able to restart their vehicles immediately thereafter, and the condition did not reoccur."
