Nov. 1, 2017—Mitchell announced the launch of Program Freedom encompassing the development of its complete claims and repair platform that offers an open-systems alternative to systems that restrict data exchange and extract toll fees.
Mitchell will deliver an industry alternative on Dec. 1. Using Mitchell solutions, industry participants will continue to transact using the benefits of an open and secure data exchange.
Program Freedom is based on Mitchell’s cloud-based estimating and communications platform and offers the following benefits:
- Freedom to share data without restrictions with your choice of business partners.
- Freedom to retain a copy of your data for warehousing and archival purposes.
- Freedom to share data without transaction fees.
- Freedom to choose EMS or BMS with the security services you select.
- Freedom to estimate on any device, any browser, from any location.
- Freedom to purchase estimating services on either a per-estimate or subscription basis.
For repair facilities, Program Freedom allows for continued open choice among applications and services without the limitations of proprietary protocols and closed data networks. Repairer facilities can choose to share data via EMS or BMS, and which data fields are shared with each partner. The data exchange occurs without adding new transaction fees.
For carriers, Program Freedom allows repair networks to operate more flexibly and cost effectively – offering an open choice of business partners, such as parts sourcing and procurement networks. Claims repaired by out-of-network repair facilities without a full Mitchell subscription are processed on a per-estimate basis, allowing for cost effective claims workflow on a highly efficient platform.
For OEMs, Program Freedom allows participants in OE Certified Repair Networks to share data with program administrators and service providers enabling efficient delivery of proper and safe repairs. Parts procurement can be enabled through the repairer and the OE’s choice of network, without new fees and restrictions. Mitchell’s new cloud platform will also deliver major enhancements in OE repair procedure content and delivery.
"Through Program Freedom, Mitchell will deliver an open-systems choice for industry participants to facilitate the important business transactions we need to operate today and in the future," Debbie Day, executive vice president and general manager for Mitchell Auto Physical Damage Solutions.
