March 15, 2017—CCC Information Services on Tuesday announced the availability of its 2017 Crash Course, an in-depth report that focuses on the trends and business drivers within the collision repair industry.
This year's report, "It's Happening," examines the vast technological and digital advancements being broadly embraced by consumers and incorporated into today's vehicles and their impact on the claims, collision repair, parts, casualty and manufacturing industries.
Crash Course is compiled using research and information from a range of sources and an aggregated set of data from CCC's data warehouse.
“In this year’s report, we look at how rapidly changing technology is driving change for the consumer, the vehicle, the insurer, the repairer, the parts provider, and the manufacturer,” said Susanna Gotsch, lead industry analyst, CCC. “The growing number of digital connections being created means greater access to information. This information brings an even greater understanding of the end customer and creates operational transparency and insights into new risks and opportunities for the companies that serve them. We explore how many of these technologies are playing a key role throughout the automotive ecosystem, and how businesses are responding.”
Download the report from the CCC website.
