Jan. 16, 2017—ABRA Auto Body & Glass, one of the country’s largest multi-shop collision repair operators, announced on Friday that it has added three key executive leadership roles to help execute its national growth strategy.
James Kessler has been appointed to the newly created position of chief operating officer. Kessler joins ABRA with substantial experience in the automotive space, spending 17 years in several senior leadership roles at Pep Boys. Most recently, Kessler served as president & COO for various private equity backed growth companies where he lead operations through remarkable revenue and market share gains.
Scott Krohn has been promoted to the newly created position of chief process & quality officer. His responsibilities will be to ensure ABRA remains a leader in customer satisfaction, innovation, process improvement, and implementing best practices to address growing vehicle complexities. He previously held the role of ABRA’s executive vice president of operations.
Toan Nguyen has been promoted to the newly created position of chief information & strategy officer. He will continue to lead ABRA’s critical technology area in addition to building the company’s analytical growth roadmap and corporate strategy. He previously served as ABRA’s chief information officer.
ABRA’s current portfolio includes 335 locations in 25 states with more than 5,000 employees.
