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Collision Advice’s Latest 'Who Pays for What?' Survey Available

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Oct. 8, 2015—Collision Advice’s third quarterly survey “Who Pays for What?” is taking place throughout October. The survey asks shops about their billing and insurer payment practices related to aluminum repair, shop materials, and shop services and fees.

“Our previous two surveys earlier this year, looking at refinish and structural repair operations, had great participation and are providing the industry with what I think is the most comprehensive data ever on ‘who pays for what,’” Mike Anderson of Collision Advice said. “This latest one looks at a variety of important topics, so while I’m intrigued to see what we learn about aluminum repair rates, there are also just as many questions in the survey for shops not yet offering aluminum repair.”

Every shop that completes the survey will receive the survey findings at no charge. Shops will have access throughout the month of October.

The survey, which should be completed by the shop owner, takes about 15-30 minutes, according to Anderson. Each shop location may submit one response to the survey. The responses are held in confidence and are not released in any way, only the cumulative data is released.

More details on the survey, including the findings from the previous two surveys, are available here.

“The surveys will help shops understand what these operations are, and whether other shops seek and receive compensation for them—or if they truly are ‘the only one,’” Anderson said.

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